Client Care

Privacy Policy

Exclusive Concierge Pte Ltd respects your privacy and handles personal data in accordance with Singapore’s Personal Data Protection Act 2012.

Information we collect

We collect information needed to respond to and fulfil concierge requests, including contact details, service preferences, itinerary information and relevant special instructions.

How information is used

Information is used to coordinate requested services, communicate with you, maintain service records and meet applicable legal obligations. Details are shared with vetted providers only when necessary to deliver your request.

Protection and retention

We use reasonable administrative and technical safeguards and retain information only as long as required for service, legal and operational purposes.

Contact

For an access, correction or privacy enquiry, contact concierge@example.com.